Shipping Policy
Shipping Information
At Pēil Dermaceuticals, we strive to provide you with a seamless and efficient shipping experience. Please review our shipping policy to understand the details of our shipping processes.
Domestic Shipping
- Standard Shipping: We offer standard shipping across the United States. Orders typically arrive within 5-7 business days.
- Express Shipping: For faster delivery, express shipping options are available. Orders typically arrive within 2-3 business days.
- Overnight Shipping: For urgent needs, we offer overnight shipping. Orders placed before 12 PM EST will be delivered the next business day.
International Shipping
- Availability: We ship to most countries worldwide. Please note that international shipping times and costs may vary based on the destination.
- Delivery Time: International orders typically arrive within 10-15 business days.
- Customs and Duties: International orders may be subject to customs fees and import duties. These charges are the responsibility of the recipient.
Shipping Costs
- Domestic Orders: Standard shipping is free for orders over $50. A flat rate of $5 applies for orders under $50. Express and overnight shipping costs will be calculated at checkout.
- International Orders: Shipping costs for international orders will be calculated at checkout based on the destination and shipping method selected.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days. During peak periods, processing times may be longer.
- Order Confirmation: You will receive an order confirmation email with tracking information once your order has been shipped.
Tracking Your Order
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website.
Shipping Restrictions
- PO Boxes: We do not ship to PO Boxes. Please provide a physical address for delivery.
- APO/FPO Addresses: We do ship to APO/FPO addresses. Standard shipping times apply.
Delayed or Lost Orders
- Delayed Orders: If your order is delayed beyond the expected delivery time, please contact our customer service team for assistance.
- Lost Orders: If your order is lost in transit, we will work with the carrier to locate your order. If it cannot be found, we will issue a replacement or refund.
Returns and Exchanges
Return Policy: Please refer to our Return Policy page for information on how to return or exchange an item.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: peil.derma@outlook.com
- Phone: +917711994406
Thank you for shopping with Pēil Dermaceuticals!